Quick fix or full audit? Here's how I tell


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​SERVICES ​ | ​SHOP​​ | ​ COURSES LOGIN​



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Hi Reader,

When someone asks me if they need a conversion (CRO) audit, my honest answer is “it depends”… (I know, I know, stay with me!)

Because there are two kinds of “something is off,” and only one of them needs a full audit.

The first thing I look at isn’t the website, it’s the conversation: HOW are they bringing this to me??

🟣 Everything is on fire.

Sales are declining, the numbers aren’t what they used to be, and nobody can say why. That gets a FULL audit from me, because a fire usually has a root behind it… and it’s rarely just “oh, you needed a better button.”

🟣 The site looks great and still isn’t selling.

Sometimes these are beautiful websites with great design and great copy… just not in the right order (it happens to the best of us). That gets an audit too, because I NEEEEEED to understand the business and the goals before I suggest a single change.

🟣 One page does great and another one doesn’t.

Now we get to play detective!! If the design is the odd one out, that’s a quick fix. If the design and the copy are similar and one still converts better, I stop looking at the page and start looking at the business, aaaand that’s where a quick fix turns into a full audit.

Before you pay anyone (me included 🙃)

Before you pay for anything, check your links. I know, it sounds SO silly.

Go through your site and make sure your links go to the right place and every button is actually linked. These are basic things you can fix yourself, and when they get missed, they break the sales process.

Then, if you want to go one step further, my free Sell-Ready Scorecard is the same seven point audit I run on client pages, turned into a scored worksheet you can run on your own. Roughly fifteen minutes and a pen 💜

Most of what an audit finds, you could technically see yourself. You just don’t know what to look for. And that’s what the Scorecard is for: it tells you where to look!

P.S. If your page scores low and you’d rather I look at it with you, hit reply and tell me which page it is :)

— Ingrid


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Whenever you’re ready, here are ways we can work together:​
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​Brand + Website — Get a brand & website that truly feels like you.​
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​Showit Shops — Add a shop to your Showit website. Zero overwhelm.
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Penguin Designing

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Money-making brand & website strategies

Hi hi! I'm Ingrid, a Showit website designer and brand strategist in San Diego, and the founder of Penguin Designing. I build Showit websites and WooCommerce shops for coaches, course creators, and shop owners, and I run CRO (conversion rate optimization) on the pages that are already live. I teach what I build on live and online stages. Strategy first, design second, always. Official Showit Design Partner since 2018, and host of The Inspired Brew podcast.

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